Your site in action - how does it rate?
It is easy to just build a website and let it go off into the world. However, a website is only as good as your users think it is, and you'd be surprised how easy it is to confuse and frustrate users.
We think it's important to discover what your users think, and feel, as they use your site:
- Are they able to perform the actions that are important to the success of your business?
For example: booking a holiday or ordering a product? - Are they getting your identity and seeing the most important content?
For example: if you provide a tailored service, do they realise this?
We can run usability sessions with a small set of users, either on your old website (to isolate current problems and help form the basis of a website redesign), or at any stage throughout the evolving life of your website or application.
Our approach to usability testing gets great results in a short amount of time. Typically we spend about 4 hours with around 5-10 testers covering scenarios that we define together with you. The output is a short report with specific, costed improvements that are proven to increase the effectiveness of your site, and the satisfaction of users.
Want to find out more? Contact us now.