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Transform your workforce with an effective intranet, and ensure it evolves with your business.  

An effective intranet

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An intranet should transform your workforce: driving efficiency, quality, communication and employee motivation. But an intranet is not just a one-off project, you need an active partner to ensure it stays relevant and evolves as your business changes.

Key points for success:

An intranet is much more than an internal website, it should deliver the following key benefits to make your investment worthwhile:

  • Efficiency—employees can waste time doing regular tasks that should be quick and simple: looking up numbers, checking rates, signing on to supplier websites.

  • Quality & Process—you need to ensure that employees are doing things the right way, following your company best practice and processes.

  • Communication—talk to your employees, keep them informed, motivated and working towards the company goals.

  • Knowhow—employees are great at solving problems, the key is to capture these solutions and share them across your organisation so that the same problems are not solved over and over again.

  • Policy—your employees need to be up-to-date with company policy and how this affects their day-to-day work.

  • Content Management—your intranet needs to be continuously updated, and content management should support both locked-down content (e.g. controlled by the board or communications team), and open content that can be updated by everyone, to encourage contributions.

  • A Relevant experience—each employee's experience of the intranet should be relevant to them, e.g. in their first language, with relevant news, content and tools for their department or role.

  • Tools—your employees use web based tools in their day-to-day work, make it easy for them to find and use them. 

All of the points above need to be designed so that they fit the needs of each employee. This is surprisingly easy to miss; the board (or communications team) may have many ideas on the perfect intranet, but you need to check with actual employees to ensure it is relevant to them. 

Anything else?

While the above points are the key ingredients, many intranets go further to provide a better experience for their teams.

For example, why not encourage a conversation with your employees (rather than simply sending communication from above) to hear what they have to say about you and get them talking and sharing ideas?

You could also deliver a personal experience by allowing employees to customise their own intranet, e.g. with their own favourites and panels on the homepage.

At Bright we have nearly a decade of experience delivering intranets to a range of businesses. 

Contact us discuss the successful delivery of your next intranet project.

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